We're here to help
For 24hr worldwide emergency assistance...
+61 2 9234 3170 or
+61 2 8256 1570
Call reverse charges via the local operator to avoid call costs.
If you need to call for Emergency Assistance, please have ready:
- Your name
- Your nib travel insurance policy number
- The nature of your emergency
- The phone number of where you are
- The names and contact details of any hospitals or doctors you have visited
Our emergency assistance team works around the clock assisting you where ever you are and whenever you need help.
Medical support overseas
Help when requiring medical treatment and payment of hospital bills.
Medical evacuation home
Help with medical evacuation incase of sudden illness or serious injury.
Keeping you in touch
Help coordinate with embassies and keeping you in touch with your family.
When things go awry
Help when your passports and travel documents are lost or stolen