If you need to make a travel insurance claim we're here to help.
We’d like to process your claim as quickly as possible. It’s important that you complete all the relevant sections of the form with as much detail as you can.
Download claim form
To submit a claim online simply follow the below instructions:
Alternatively, mail your documents to: Travel Claims Department PO Box A975, Sydney NSW 1235 Australia
Email: travelclaims@nib.com.au
Phone: 0800 888 nib (0800 888 642)
The claims team is available between 11am - 7pm, Monday to Friday.